Developing a fit-for-purpose competence assurance system

The challenge

One of our clients was looking for support to develop and implement a system for assuring workforce competence sufficient to comply with UK safety case legislation. Internally the company did not have a robust competence process for measuring the application of skills, knowledge and experience of operations personnel working safety critical roles. Therefore, there was a significant upside in developing a bespoke and fit-for-purpose competence assurance system and a structured approach to competence management.

The solution

Engaging with technical authorities (on/offshore) to develop job role competencies, defining skills and knowledge requirements.

A quality, robust and fit-for-purpose competence framework which accurately reflects business needs and regulatory requirements.

Bespoke competence procedure, assessment strategy and overarching policy statement reflecting  recognised good practise, developed to underpin a fully sustainable competence assurance process.  

Structured programme of accredited assessor and internal verifier training for first and second line supervision.

Fully supported implementation through facilitated roll-out sessions to key stakeholders and provision of experienced assessors to embed the process into the offshore operating culture.

The outcome

• Compliance with client and regulatory requirements
• Increased transparency of competence levels across workforce
• Greater efficiency in planning resource allocation
• Reduced training spend with a focused approach to training needs
• Improved market position
• Competence system compliant with industry recognised best practise