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RCA - Root Cause Analysis Investigation

Please find the full course description further down the page.

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This course is not available for online booking. Please contact us regarding possible dates.

  • Duration

    2 days

  • Language

    English

  • Course code

    OBS6680

  • Price

    Call for price

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Information

The course details are not available in Portuguese, so we redirected you to the English version.

RCA - Root Cause Analysis Investigation

Objective

Take a structured approach to completing a formal investigation using RCA or 5 Whys techniques.

Target Group

Any individual who will support or lead incident investigation activities.

Course Contents

Human Performance and Human Factors Evidence Collection and Documentation Interviewing Techniques 5 Whys Analysis Techniques Report writing and SMART Actions Practical Exercises