RelyOn Nutec competence management services

A requirement within major accident hazard industries is that organisations have sufficient barriers in place to reduce the risk of high potential incident occurring and to limit the effects should this occur; and that personnel working on safety critical tasks relating to equipment or systems, must be trained and assessed as competent against an agreed standard.

With over 25 years of experience in the field of competence assurance, RelyOn Nutec competence services division can support organisations to design and implement cost effective, fit-for-purpose and end-user-friendly competence management systems (CMS) ensuring that workforce competence is demonstrated to meet safety critical standards.

Why companies need a competence management system (CMS)

New clients typically contact us with one or more of these challenges:

• Increased pressure to demonstrate competence of the workforce.
• Unsure of what competence management means for them, and how to approach the development of a fit-for-purpose, quality and sustainable competence system.
• Business lost because workforce competencies cannot be adequately demonstrated in order to meet external industry expectations and regulatory requirements.
• Inefficient business operation due to a lack of measured ongoing workforce competences, resulting in inability to safely undertake new tasks and/or operations.
• Increased operational risk due to skill fade, where workforce lacks knowledge and skills in safety critical tasks.
• Unclear processes and roles in the management team can lead to irregularities in the business operation and continuity.
• Requirement to focus training needs and decrease overall spend.
  
  

Get a full overview of workforce competence and related risks: CMS is a system that outlines the necessary barriers that will reduce the risk of an incident occurring in a given operation, and identifies the necessary competencies required – based on a set of agreed standards.

Roadmap to an impactful and effective CMS: CMS provides a framework based on a company's operational risk, business dynamics and needed barriers; as well as a roadmap and implementation plan. Understanding a company's individual operational and organisational dynamics is key for an effective CMS implementation.

Avoid losing business: understanding what is recognised as ‘best practise’ in a given industry, and how to exceed the expectations of external stakeholders whilst not losing sight of developing a competence system which adds value to a business. Finding the right balance and a competitive positioning in the market.

Agile measurement for proactive adjustments: having an agile measurement system is important as the business environment constantly changes and the competence management system, should be set up to incorporate these dynamics, without the process becoming bureaucratic or onerous. 

Up-to-date workforce skills: ongoing competence is assessed, supported by the recording of relevant evidence, demonstrating that individuals are ‘competent’ to perform their job safely and in accordance with an agreed standard over time.

Enable leadership to take charge: leaders' actions is a key component in establishing routines and emphasising sought for behaviours – both in the day to day business and in the event of an incident. It is relevant to assess both leaders as well as other relevant personnel for competency gaps.

Improve efficiency in competency management: an effective competence management system will focus training needs, reducing spend on unnecessary training and targeting skills gaps.

What is a competence management system (CMS)

A competence management system is a set of integrated business processes, encompassing the performance and development of individuals through a formal and structured system, from recruitment and selection, training and development and measure of the application of skill and knowledge through competence assurance, in order to be able to perform the job safely.

What we do:

• Do you have a flexible way of management your workforce competencies? We offer a flexible approach to supporting your organisation in implementing a bespoke, quality and easy to use, as well as fully sustainable CMS to meet business needs, now and in the future.
  
  
• Is your competence assessment process documented and auditable? We can facilitate the development of a tangible assessment and quality assurance process, supported by the recording of relevant evidence, demonstrating that individuals are ‘competent’ to perform their job safely and in accordance with an agreed standard.
  
  
• Do you want to train your own staff to carry out assessment of individuals? We can deliver accredited assessor and verifier (quality assurer) training in order to ensure that competence is assured in a consistent and standardised manner.
  
  
• Is your assessment process sufficiently robust? With our specialist in-house expertise we can provide Assessment and Verification support during the early phase of your competence system implementation, or ongoing in areas where you perhaps don’t have sufficient technical competencies to conduct assessment, for example emergency response roles.
  
  
• Does your CMS system cover your third party contractors? We can offer independent specialist competence system auditing and review, for both your organisations own system and any third party contracting companies who provide operational personnel to your business.

How does competence management work?

When it comes to competence management, one size doesn’t fit all, an organisations business type, size and structure as well as business needs and drivers will all influence what the competence management system (CMS) requirements are, as well as how an effective CMS will work within the organisation. 

What we do:

• Discuss with the management team to agree the business competence requirements
• Take account of existing internal HR systems and processes in establishing the competence framework design and requirements
• Propose a step by step plan for successful implementation of a quality CMS
• Provide support throughout CMS implementation, or full CMS Management service support ongoing

How we support you to implement your company’s competence management system (CMS)

The key stages of successful CMS development and implementation include the following:

• System health check
• Competence system framework agreement
• Development of CMS procedure, policy and guidance
• Competence standards development
• Training for personnel involved in the assessment and verification of competence
• Management and workforce engagement
• Recording and reporting
• Audit and review

Why people rely on our competence management services (CMS) support

Recognised as a global leader in the field of safety training, training management and competence management solutions, RelyOn Nutec is unrivalled in the experience and expertise of its industry recognised subject matter experts.

Our specialist competence team are hand selected for their knowledge and practical application experience, and operate at the very forefront of cutting edge current modern competence assurance methodologies and practises. 

Having worked with organisations since the early 90s, many of which having achieved industry recognition for their competence systems, our blend of real life practical application, knowledge and understanding of operational and environmental constraints, combined with extensive experience and lessons learned, has equipped RelyOn Nutec with the ability to provide competence solutions which truly are focused on adding real value to an organisation.

Contact

If you have a question or would like further information about competency management, please get in touch with your local contact below.

US: Jenni Lewis - jcl@us.relyonnutec.com
Mexico: Maribel Falcon - MC@mx.relyonnutec.com
Canada: Ben Rossong - br@ca.relyonnutec.com
Brazil: Renato Ricieri Escochi - rr@br.relyonnutec.com
UK: Iain Taylor - it@relyonnutec.com
Norway and Denmark: Claus Nexø Hansen - cnh@relyonnutec.com
Netherlands, Belgium and Germany: Lars Brenne - lb@relyonnutec.com
Middle East: Mark Smith - mgs@ae.relyonnutec.com
Asia: Vincent Liew - vl@msts-my.org