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Disciplinary and Grievance

Please find the full course description further down the page.

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  • Duration

    30 Minutes

  • Language

    Multiple Languages

  • Course code


  • Price

    MYR 165.00

    & Excl. 8.00 % SST

Covid-19 e-learning course included with all training booked! Read more

Disciplinary and Grievance


LO1: Define disciplinary & grievance procedures and why these are essential for businesses
LO2: State the general employment legislation relating to matters of disciplinary and grievance
LO3: Identify reasons when disciplinary action may be required
LO4: List the typical steps to conducting a disciplinary & the potential outcomes
LO5: Define the role of a manager in leading a disciplinary investigation
LO6: Identify reasons why a grievance may occur in the workplace
LO7: Explain how to handle a grievance and lead it through to a conclusion
LO8: Describe the appeal process for disciplinary and grievance
LO9: Explain the good practices that you can adopt to prevent disciplinary & grievance in the workplace

Target Group

Other Industries (military; leisure; aviation; public; others; etc.)


No prerequisites are required to sit this course.


The assessment is taken during the course and is within the expected duration.

Course Contents

The course is available in the following languages: English; Turkish.
This course will help you understand the typical process followed within the workplace when it comes to disciplinary and grievance. It will also provide you with some good practice that you, as a manager, can adopt in order to mitigate the need to invoke either of these procedures.

Contact information


Lot 960, Jalan Cattleya 3, Piasau Industroal Estate, MCLD, Miri, Sarawak, 98000, Malaysia

+603 2639 2639

Opens in 8 hours and 38 minutes

Go to location


Lot 2014, Mukim Sg Karang, Cherating, Kuantan, Pahang, 21600, Malaysia

+603 2639 2639

Opens in 8 hours and 38 minutes

Go to location

Kuala Lumpur

15th Floor, Menara Atlan, 161B Jalan Ampang, Kuala Lumpur, 50450, Malaysia

+60 3 2181 5565

Opens in 8 hours and 23 minutes

Go to location


Oasis Complex, Landing Craft Jetty, Johor Port, Pasir Gudang, Johor, 81700, Malaysia

+603 2639 2639

Opens in 9 hours and 8 minutes

Go to location