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First Line Leadership and Management

Please find the full course description further down the page.

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  • Duration

    30 Minutes

  • Language

    Multiple Languages

  • Course code


Covid-19 e-learning course included with all training booked! Read more

First Line Leadership and Management


LO1: Distinguish between the terms leadership and management
LO2: Explain the different leadership styles and recognise their impact when leading a team
LO3: Describe the role of a manager in building a high performing team
LO4: Summarise best practice in setting individual and team goals, and objectives
LO5: Define a structured way of coaching a team for performance
LO6: Describe appropriate communication styles for a given situation
LO7: Summarise an effective method of delegation
LO8: Describe practical approaches to maximise your time
LO9: Explain a process to give feedback constructively

Target Group

Other Industries (military; leisure; aviation; public; others; etc.)


No prerequisites are required to sit this course.


The assessment is taken during the course and is within the expected duration.

Course Contents

This course is available in the following languages: English; Turkish

The aim of this course is to provide you with an insight into the different styles of leadership and management. You will gain an understanding of some of the core elements of first line management, which can enable you to lead and manage a team effectively.

Contact information


20 Orion Court, Dartmouth, NS, B2Y 4W6, Canada

+1 902 482 5558

Closes in 6 hours and 9 minutes

Go to location

Mount Pearl

35 Beclin Rd, Suite 101, Newfoundland, Mount Pearl, A1N 5G4, Canada

+1 709 703 0026

Closes in 5 hours and 39 minutes

Go to location