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Refresher Crowd- and Crisis Management

Please find the full course description further down the page.

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  • Duration

    2 days

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  • Price

    NOK 3,200.00


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Refresher Crowd- and Crisis Management


Provide participants with knowledge and skills on the principles of management and organization of large gatherings of personnel in a crisis situation.

Topics covered by the course include:
- Accident potential
- Alarm instructions and safety plan
- Aspects of crowd management
- Handling of people who need special assistance
- Effective communication and crisis communication
- Stress and stress management
- Factors affecting human behavior
- Use of internal and external resources
- Effective emergency management
- 8 practical exercises

Target Group

Personnel on muster lists responsible for passenger safety in emergencies.
Approval STCW-78 with additions Manila 2010.


Valid course certificate (i.e. not older than 5 years) for Crowd- and Crisis Management or documentation from the company on maintained competence on board during the last 5 years.


Written exam, multiple choice.

Course Contents

The course contains lectures, group work, practical exercises/patterning.
After completing the course, the certification-based exam is held in accordance with STCW A-V/2.

Contact information


Gravdalsveien 255, Laksevåg, 5165, Norway

+47 56 99 92 59

Opens in 6 hours and 42 minutes

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Tømmerodden 10, Hundvåg, 4077, Norway

+47 56 99 92 59

Opens in 6 hours and 42 minutes

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